Resident Utility Transfer

When and How to Transfer Utilities

Per the terms of our lease agreement, it is a resident's responsibility to transfer and pay for all utilities available to the property (Gas & Electric, Water, Trash, TV, Telephone, etc.), unless otherwise agreed in writing by PURE Property Management.

Here is a list of common utility providers for your convenience. Make sure you have all utilities transferred into your name prior to your move-in date. This is a requirement of your lease and keys will not be provided until proof of utility transfer by your lease commencement date has been confirmed.

Concierge Utility Setup

As part of our Resident Benefit Package, we will provide assistance with the challenging process of setting up utilities, getting them transferred to your name, and establishing connection. Once you have been approved for your rental and your lease is signed, you will be contacted by our Concierge Utility Team, powered by and facilitated through Citizen Home Solutions. They will get you the best rates and take you through the entire utility setup process. The Concierge Utility Team will contact you by phone to help you setup your utilities at no additional cost to you. You may also contact them yourself directly by calling 877-528-3824.

The Concierge Utility Team will attempt to contact you up to 3 times. If you do not want to be bothered or you prefer to set up your utility service yourself without their assistance, please locate your service providers and give them a call to start, remove or transfer utility service at your new (rental) home.

San Diego Gas & Electric (SDG&E)

San Diego Gas & Electric services all of San Diego County for electricity and natural gas services. Schedule your Start, Stop and Move requests online. Make an online request: select your date, set up your appointment and provide some additional information. It’s that easy.

START OR STOP SERVICE ONLINE (CLICK HERE)

To call and speak with SDG&E Customer Service, call one of these numbers below:
Customer Service, Billing and General Information: representatives are available 24 hours a day. Residential: (800) 411-7343

For speech or hearing impaired customers, TDD/TTY: Available 24 hours per day, seven days per week. (877) 889-7343
Emergencies Only Customer Service Representatives are available 24 hours a day. (800) 611-7343

Phone / Cable / Satellite / Internet

Please note that each area of San Diego County has different phone / cable / satellite / Internet service providers. Please call following service providers and make sure they operate in your area:


AT&T: 1-800288-2020; www.att.com	DIRECTTV: 1-855-895-3473; www.directv.com
Spectrum: 1-844-467-6405; www.spectrum.com	Cox Communications: 1-877-832-0954; www.cox.com
Dish Network: 1 (877) 650-7537; www.dish.com	Hughes Networks (satellite internet): 1-855-283-8620; www.hughesnet.com

Water / Sewer / Trash & Recycle

Please note that some cities have multiple utility service providers, depending on your property address. Please contact any of the departments listed under your city name and determine which utility service provider services your specific property.

Carlsbad:

There are 3 utility service providers in Carlsbad:

Carlsbad Municipal Water District (CMWD): (760) 602-2420 | View Carlsbad Municipal Water Districts map here

Olivenhain Municipal Water District (OMWD): (760) 753-6466 | View Olivenhain Municipal Water District map here

Vallecitos Water District: (760) 744-0460 | View Vallecitos Water District map here

Water and Sewer Emergencies: (760) 438-2722

Trash Service for Olivenhain and Vallecitos Districts – Waste Management: (760) 439-2824

Chula Vista

There are 2 water service providers in Chula Vista:

Otay Water District: (619) 670-2222 | Website

Sweetwater Authority: (619) 420-1413 | Website

Trash & Recycle Service: Republic Services: (619) 421-9400 | Website

Del Mar:

Areas within the City of Del Mar map area are serviced by the City of Del Mar. Areas with a Del Mar zip code but outside of the city map area are serviced by the City of San Diego.

View Del Mar water district map here

City of Del Mar: (West of I-5) (Water / Sewer): (858) 755-9354

City of San Diego: (East of I-5) (Water / Sewer): (619) 515-3500

Trash – Waste Management: (858) 439-2824